How it Works

“ hop ” is a self-drive mobility service running on 100% electric scooters. Rent the scooters via app, and hop to your destination.

Register

Download the app on the google play store, and register your profile to start.

    To register, you need:

  1. To be at least 16 years of age

  2. A phone Number

  3. An email Address

  4. A valid government ID and verify it with a selfie*

  5. To Link your Paytm account

*Your documents will be verified by our team within 10 minutes.

Locate

  • Find Hop electric scooters and HopSpots (parking hubs) on the map

  • Select a Hop to:

    • Get directions to the scooter,

    • Check how much range is left in the battery

    • Reserve it for 10 minutes.

  • You can also use the fare estimate feature when you select your preferred Hop.

Unlock

  • Unlock your Hop by pressing start ride on the app

  • Read and accept the Hop rules

  • Scan the QR code located on the scooter.

  • Submit the parking rating of your scooter and you’re all set!

  • The unlock price is 15 Rupees and your first 10 minutes are free.

HOP

  • Move around your city with freedom and ease on your scooter.

  • Follow all traffic laws and ride safely with a helmet.

  • Feel free to pause the ride and resume the ride as you wish.

  • The ride price is 1.50 Rupees per minute after the initial free 10 minutes

  • The pause price is 50 paisa per minute paused.

Parking

  • Park your scooter at the nearest HopSpot to end the ride.

  • You can also park at any legal parking area for a 10 Rupee rebalancing fee

  • Park in a safe spot on level ground

  • Press end ride, and take a photo of your entire scooter.

The photo lets us know the scooter is parked correctly and keeps the fleet healthy for your use.